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Key Responsibilities
Operations
Ensure that departmental activities are aligned with the corporate Human Resources
strategy and that relevant hotel initiatives are effectively implemented.
Ensure the effective and smooth management of the Human Resources Department and strict
compliance with the policies and procedures established in the departmental operations manual.
Ensure that employees are informed about internal rules, regulations, policies and procedures
and that these are properly implemented.
Lead, coach and guide the Human
Resources team in order to enhance their knowledge, skills and performance.
Conduct interviews and manage recruitment processes in cooperation with the relevant
Department Heads.
Ensure the effective delivery of HR responsibilities,
strengthen leadership capabilities among senior and middle management, and carry out continuous day-to-day
activities aimed at improving productivity.
Apply organizational
development principles effectively and recommend changes to the organizational structure in order to support future
development.
Oversee workforce planning activities aimed at achieving the
most effective staffing levels, productivity and service standards.
Ensure that senior management and key Department Heads manage recruitment requirements in a
timely and effective manner.
Oversee the effective implementation of the
Company's Human Resources policies, procedures and practices.
Oversee the
employee performance appraisal system and succession planning process.
Be
responsible for the administration of employee salaries and wages and oversee procedures related to accommodation
arrangements for expatriate employees.
Drive and oversee talent
identification and development processes to ensure that talented employees are utilized and developed to their full
potential.
Ensure that training programs and development opportunities
are delivered to high standards and in accordance with AHG's culture.
Assist with annual salary and wage surveys, business planning and workforce-related planning.
Oversee the preparation and maintenance of supporting documentation for Human Resources departmental
expenses.
Ensure and monitor employee medical examinations in accordance
with applicable local health and occupational safety requirements.
Maintain communication with occupational health and safety authorities and labor law
specialists and maintain comprehensive knowledge of local labor legislation.
Oversee passport, visa and immigration matters for expatriate employees.
Ensure that the Human Resources Department is appropriately represented at career
fairs.
Oversee cross-training activities conducted in cooperation with
other departments.
Employees
Assist in developing an effective workforce, with particular attention to employees'
welfare, occupational safety and professional development. Encourage employees to maintain positive working
relationships with colleagues and all other departments.
Ensure that all
employees understand their responsibilities regarding punctuality, wearing the appropriate uniform and displaying
their personal name badge. Maintain the highest standards of appearance and hygiene and ensure compliance with hotel
and departmental grooming standards.
Ensure that all employees provide
friendly, courteous and professional service at all times.
Support
employee training and ensure that employees possess the necessary skills to perform their duties with maximum
efficiency and productivity.
Supervise employees within the department
and ensure that appropriate service standards and working methods are maintained in accordance with the hotel's and
department's operational manuals.
Ensure that the departmental operating
budget is strictly controlled, that all expenditure is monitored and that expenses are properly
authorized.
Comply with local legislation, remain informed about legal
matters relevant to the department and act accordingly.
Respond
appropriately to changes within the department as required by the industry, company and hotel.
Remain flexible and, within the scope of assigned authority, undertake other relevant duties
and responsibilities as instructed. This may include transferring temporarily to other departments or areas when
required to meet business needs and guest service requirements.
Encourage
employees to be creative and innovative and recognize and motivate them for their contribution to the success of the
department and the hotel.
Work closely with the Training Manager and
Departmental Trainers to plan and implement effective training programs for employees.
Requirements
Bachelor’s degree in Human Resources Management, Business Administration, or a
related discipline.
Competent on local labor legislation, employment
practices, immigration requirements and occupational health and safety obligations.
At least five years of progressive HR experience, including in a hospitality
field.
Proficiency in HR information systems, applicant tracking systems
and Microsoft Office applications.
Strong written and verbal
communication skills in English.
Strong interpersonal, influencing,
negotiation and conflict-resolution skills.
Conditions:
Medical insurance
Transportation
service;
Accommodation
Corporate phone
Interested candidates can apply by clicking the link
provided in the"Apply"button.
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