Vakansiya haqqında
Department: Front Office
Location: Wyndham Garden Baku Hotel, Baku, Azerbaijan
Employment Type: Full-time (Night Shift)
Key Responsibilities:
Welcome guests in a friendly and professional manner during night shifts, ensuring
smooth check-in and check-out processes.
Respond promptly to guest
inquiries, requests, and complaints, providing exceptional customer service.
Manage room reservations, allocate rooms, and update guest information in the hotel management
system.
Handle telephone calls and coordinate with relevant departments
when necessary.
Perform night audit procedures and prepare daily
operational and financial reports.
Process payments, manage cash
transactions, and ensure accurate record-keeping.
Monitor hotel security
procedures during the night shift and report any unusual incidents.
Follow hotel policies and procedures while maintaining guest confidentiality and safety
standards.
Requirements:
Male Candidates Only
At
least 6 months of experience in a similar position.
Proficiency in
Azerbaijani, English, and Russian languages.
Excellent communication and
customer service skills.
Good computer skills, including MS Office and
hotel management software (e.g., Opera).
Responsible, detail-oriented,
and able to work independently during night shifts.
Ability to remain
calm under pressure and solve problems efficiently.
Preferred Qualifications:
Previous experience in the hospitality industry.
Experience with night audit procedures is an advantage.
Strong teamwork skills and a positive attitude.
What We Offer:
Competitive salary.
Medical
insurance.
Opportunities for professional development and career
growth.
Friendly and supportive work environment.
If you believe you are the right fit for this role, please send your CV to the e-mail address in theApply for jobbutton.
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