Front Office Agent

Job responsibilities Welcome and check-in/check-out guests professionally and efficiently Handle guest requests, inquiries, and complaints with professionalism Ensure accurate billing and payment processing Provide information about the hotel, local attractions, and services Coordinate with other departments to ensure guest satisfaction Maintain a neat and organized front desk area Requirements Experience: Minimum 1 year in a front office or guest services role in hospitality Language Skills: Fluency in Azerbaijani, English, and Russian Technical Skills: Proficient in Opera PMS Strong interpersonal and communication skills Ability to work in a fast-paced, customer-oriented environment Professional appearance and positive attitude Interested candidates can apply by clicking the link provided in the "Apply" button.