Concierge Service Specialist (Chat)

Responsibilities: Provide customers with accurate and complete information in response to their inquiries; Take a proactive approach to resolving non-standard situations and finding optimal solutions for customers; Advise customers on the company’s products and services; Maintain internal reports and documentation. Requirements: Excellent command of Azerbaijani and Russian, with strong written and verbal communication skills; Good command of English (required); Ability to express ideas clearly and confidently using an appropriate tone; Fast and accurate typing skills; Proficiency in office software; Strong teamwork skills; At least 1 year of experience in a similar role (operator or customer support). Working Conditions: Shift schedule: alternating day/night shifts Day shift: 10:00 – 22:00 Night shift: 22:00 – 10:00 It is not possible to choose only day shifts or only night shifts. Salary: 1000 AZN Interested candidates can send their CVs to the e-mail address in the Apply for job button. Please indicate the position title "Concierge Service Specialist (Chat)" in the subject line.